Last updated August 23, 2026
This Privacy Policy explains how Mercantle (“we”, “us”, or “our”) collects, uses, and protects information about you when you use our website and services. By using Mercantle, you agree to the practices described here.
We collect information you provide directly — such as your name, email address, and account credentials when you sign up or contact us. When you connect your Shopify Partner account, we receive read-only access to your revenue and app data through the Shopify Partner API. We do not store payment card details.
We also collect usage data automatically, including pages visited, features used, IP address, browser type, and device information. We use cookies and similar technologies to operate the service and improve your experience.
If you sign in with Google, we receive your name, email address, and profile picture from Google. We use this information solely to create and manage your account. We do not access your Google data beyond what is needed for authentication, and we do not share it with third parties for advertising.
We use the information we collect to:
We do not sell your personal data. We do not use your data to train AI models.
We share your information only with service providers who help us operate the platform (for example, hosting, email delivery, and analytics infrastructure), under contracts that restrict their use of the data. We may also disclose information if required by law or to protect the rights and safety of Mercantle or others. Beyond those limited cases, we do not share your data with third parties.
Our connection to your Shopify Partner account is read-only. We use it to pull your app revenue, subscriber, and payout data into your Mercantle dashboard. You can revoke this connection at any time from your account settings, after which we will stop syncing new data and you may request deletion of previously synced data.
We keep your account data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where we are required to retain it longer for legal or accounting purposes.
We use industry-standard measures — encrypted connections (TLS), access controls, and secure infrastructure — to protect your data. No system is completely secure; please keep your login credentials safe.
Depending on where you are located, you may have the right to access, correct, or delete your personal data, or to restrict or object to certain processing. To exercise any of these rights, email hello@mercantle.com. We will respond within 30 days.
Mercantle is not directed at children under 16. We do not knowingly collect personal data from anyone under 16. If you believe we have done so, please contact us and we will delete it promptly.
We may update this policy as the service evolves. Material changes will be reflected here with a new “last updated” date. Continued use of the service after changes means you accept the updated policy.
Questions about this policy? Email hello@mercantle.com or write to us at Mercantle, 1309 Coffeen Ave, Sheridan, WY 82801, USA.