Scenarios

What Mercantle looks like in practice.

How Shopify app makers can use Mercantle to retain more revenue, recover failed charges, and catch churn before it happens.

Illustrative scenarios, not customer endorsements.

Billing recovery
+27%
repeat charges retained · illustrative
Failed charges stop leaking out silently once every decline lands in a worklist you actually work.

An app losing a slice of revenue every month to declined and expired cards. Recover surfaces every failure in a prioritized worklist on each sync, and Pulse shows the real charge-based MRR, so the leak gets closed instead of discovered months later.

Portfolio recovery
$11K
recovered in 90 days · illustrative
The AI orders the worklist so an hour of effort goes to the accounts where it pays off most.

A portfolio works its recovery worklist weekly. The AI prioritizes the highest-value, most-recoverable accounts first, and a winback email with a churn-reason survey follows up after cancellations, adding recovered revenue up quarter by quarter.

Health scoring
41%
lower involuntary churn · illustrative
Health scoring flags at-risk accounts weeks earlier than a cancellation email ever would.

A team scores every merchant with Signal. At-risk accounts surface weeks before they'd churn, giving the team time to step in before the cancellation instead of after it.

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