Signal · Health CRM

Every account scored, understood, and saved early.

A health score on every merchant, bands that show where to spend attention, and churn that surfaces weeks before it happens, with churn-reason surveys that tell you why merchants leave.

Signal, Health CRM
Signal · Health CRM
82
Healthy · 614At watch · 128At risk · 41
The problem

You have no system of record for your merchants.

Who's thriving? Who's about to leave? Without a health view, the first signal you get is the cancellation, far too late to do anything about it.

What you get

Everything Signal does.

AI health score

A 0 to 100 score on every account, blending usage, billing and engagement signals into one number.

Health bands

Healthy, at-watch and at-risk bands group your book of business so you know where to spend attention.

Tags & private notes

Annotate accounts with tags and notes your whole team can see: a real CRM, not a spreadsheet.

Churn-reason surveys

When a merchant cancels, a short survey captures why, so churn becomes structured reasons you can act on instead of a mystery.

Risk alerts

Get notified the moment an account slips from healthy into at-risk.

How it works

Live in about five minutes.

1

Score

Mercantle scores every account from the signals it already reads, no extra setup.

2

Annotate

Tag accounts and capture notes as you work them.

3

Save early

At-risk accounts surface weeks ahead, giving you time to act before they churn.

Questions, answered.

Billing status, usage trends and engagement, weighted by the AI and recalculated as new data arrives. It's designed to flag risk weeks before a cancellation.

Know your numbers by tonight.

Connect in minutes, read-only and code-free, and watch all six apps, plus AI insights, come to life.