Recover · Billing

Stop watching MRR leak out.

Failed, frozen and cancelled charges are detected and turned into a prioritized recovery worklist, and an exit survey captures why merchants leave so a winback email can bring them back. Involuntary and voluntary churn, both addressed.

Recover, Billing recovery
Recover · Billing
Acme ReviewsDeclined$39
Bloomly BundlesRecovered$59
Shipset ProFrozen$89
The problem

Most churn is involuntary, and invisible.

Cards decline, expire, and subscriptions freeze. Each one is silent revenue loss you never see until the MRR line dips. By then the merchant is already gone.

What you get

Everything Recover does.

Failed-charge detection

Declined, expired and frozen subscriptions are caught on every sync, nightly and on demand, not weeks later.

Recovery worklist

Every at-risk account in one prioritized list, with the reason and the dollar value attached.

Churn-reason survey

When a merchant cancels, a short exit survey captures why, price, a missing feature, a competitor, so churn stops being a mystery you tag into clear, structured reasons.

Winback automation

When the reason is recoverable, an automated winback email follows up with the right offer or update, turning a cancellation into a second chance.

AI prioritization

The AI surfaces the highest-value, most-recoverable accounts first, so your effort goes where it pays.

Recovery analytics

See exactly how much revenue you've won back, broken down by reason and by app.

How it works

Live in about five minutes.

1

Detect

Mercantle checks your charges on every sync and flags declines, freezes and cancellations.

2

Prioritize

The worklist ranks at-risk accounts by dollar value and recoverability, so you work the right ones first.

3

Recover

You act on the list, winback follows up after cancellations, and you see exactly how much came back.

Questions, answered.

No. Shopify doesn't allow third parties to retry or initiate charges, and Mercantle never touches card data. Recover detects failed, frozen and cancelled charges from your Partner data and turns them into a prioritized worklist you act on.

Know your numbers by tonight.

Connect in minutes, read-only and code-free, and watch all six apps, plus AI insights, come to life.